Retail Sales Associate (Outfitter)

Fleet Feet; New York (NY); On-site; USD 24,796 - 26,174; Part time

Benefits offered by this job

401(k) with company match

Exclusive discounts

Professional development opportunities

Community engagement initiatives

Supportive team culture

Health care benefits for full-time employees

Health care benefits for part-time employees

Job summary

Fleet Feet in New York is seeking a passionate Outfitter to enhance the customer experience in our stores. In this role, you will provide personalized service, helping customers find the right footwear and gear for their fitness journeys. Join a team that celebrates inclusivity and community engagement.

We value growth and offer professional development opportunities. This position offers competitive pay between $18-19 per hour, with benefits available for full-time and part-time employees.

Qualifications

• Passionate, positive, and proactive approach.
• Flexible schedule availability including evenings and weekends.
• Experience in customer-facing roles preferred.
• Ability to lift up to 25 lbs.

Responsibilities

• Deliver personalized service to customers.
• Recommend and fit footwear and gear.
• Create an inclusive in-store environment.
• Build relationships with customers and vendors.
• Support community events and training programs.
• Contribute to operations like merchandising.

Skills

Customer service

Communication

Adaptability

Team collaboration

Job description

Our Company

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e‑commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview

As an Outfitter, you are the heart and sole of our brand experience. Every day, you have the opportunity to equip customers with the gear and support they need to cross their next finish line — wherever their journey takes them. Step into your next career with Fleet Feet! Apply today and help us change lives one stride at a time. In this role, you go above and beyond to serve our customers and communities with care, passion, and expertise. You’ll be part of a dynamic team that builds lasting relationships with customers, vendors, and peers by actively listening, offering personalized solutions, and outfitting each individual with everything they need to start, continue, or elevate their fitness journey. At Fleet Feet, we pride ourselves on putting people first. We know that the work we do — and the connections we make — are truly one‑of‑a‑kind. We believe, with all our hearts, that running changes everything.

What You’ll Do

• Deliver personalized service to help customers reach their fitness goals.
• Recommend and fit footwear, apparel, and gear tailored to individual needs.
• Create a welcoming and inclusive in‑store environment.
• Build meaningful relationships with customers, teammates, and vendor partners.
• Stay current on product features, benefits, and trends.
• Support events, group runs, and training programs that build community.
• Contribute to store goals and support operations like merchandising and inventory.

What We’re Looking For

• Passionate, positive, and proactive.
• Flexible and available to work days, evenings, weekends, and holidays.
• Experienced in customer‑facing roles (preferred).
• Excellent communicators and standout colleagues.
• Motivated to learn, adapt, and go the extra mile.
• Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Why You’ll Love It Here

• Meaningful Work: Help people move with purpose and make a positive impact on your community.
• Growth Opportunities: We’re committed to your personal and professional development with robust training, career paths, and advancement opportunities.
• Team‑Centric Culture: Join a passionate, supportive group that thrives on collaboration, celebrates wins together, and lives our values in every stride.
• Authenticity: Be yourself. We value varied perspectives, experiences, and the unique strengths each team member brings.

Benefits

"Great People Deserve Great Perks & Benefits"

• 401(k) with 4% Company Match: Available to employees aged 21+ at company‑owned stores.
• Exclusive Discounts: Enjoy savings on industry‑leading products and specialized training programs.
• Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement: Get involved in local outreach and service initiatives that align with our purpose‑driven mission.
• Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
• Full‑Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.
• Part‑Time Benefits: Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.
• $18‑19/hr

Equal Opportunity & Reasonable Accommodations

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E‑Verify in all corporate and company‑operated stores as part of the hiring process.