Retail Sales Associate - Optical

Blacksburg Eye Associates; Blacksburg (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Blacksburg Eye Associates is seeking a Retail Sales Associate in Blacksburg, VA. The role focuses on educating patients, guiding eyewear choices, and maintaining excellent customer service in a busy optical showroom.

We offer a friendly, team-driven workplace with benefits and a competitive hourly rate. This unlicensed eyewear sales position may lead to opportunities in optician roles within the practice.

Qualifications

• Previous history of customer service.
• Outstanding verbal and written communication skills for social interactions and medical documentation.
• Flexibility to adapt to variable situations and circumstances.
• Willingness to participate as part of a team.
• Be flexible, humble, and willing to learn.

Responsibilities

• Build lasting relationships with patients by educating them on products and benefits.
• Guide patients to eyewear that fits their lifestyle, prescription, and needs.
• Provide frame and lens care and support after purchase.
• Contribute to a positive office morale and smooth operations through teamwork.
• Be adaptable and willing to handle multiple tasks in a busy optical showroom.

Skills

Customer service

Verbal communication

Written communication

Team player

Willingness to learn

Flexibility

Education

High school diploma or GED

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Retail Sales Associate

For over 10 years, Blacksburg Eye Associates has helped our patients see and look their best. If you like helping people, have a knack for style or fashion, and want to be in an environment for personal and career growth, this eyewear sales position in Blacksburg, VA is for you! We have an amazing team of 20 full-time employees, four of which dedicated to our optical showroom and we are looking to grow our optical team!

Eyewear Sales Responsibilities

• Building lasting relationships! Don’t 'sell' them something. Learn the products, educate the patients on the benefits of certain things, and help guide them to make a good decision. They will buy from us if they see a benefit; show them the benefits!


• Guiding patients from the beginning. In the patient’s eyes you are the expert— they don’t know if you’ve been working here for three weeks or three years. We’ll teach you to help select eyewear that fits their lifestyle, prescription, and needs.


• Providing frame and lens care. Our doctors provide the patients with the best possible care in the exam and therapy rooms, and we need you to do the same in the optical showroom! We’ll show you how to help take care of the glasses and sunglasses, including cleaning and repair.


• Positively impact office morale. We pride ourselves on striving to keep a positive work environment – but it takes work! We need our team members to always be ready to greet patients and coworkers with a smile, help where needed, and keep the office running smoothly. Teamwork makes the dream work!


• Be flexible. You already know multitasking is an acquired and very important skill. You also know you’ll be wearing a few different 'hats'. You will learn how our systems work so you can help the patients check out, schedule their follow-ups, order their glasses or contacts, or figure out how best to use their vision benefits. But don’t worry, it won’t be just you, you’ll be part of an amazing team!

Eyewear Sales Associate Qualifications

• High school diploma or GED.


• Previous history of customer service.


• Previous sales experience is preferred even if not in eyewear.


• Outstanding verbal and written communication skills for social interactions and medical documentation.


• Flexibility to adapt to variable situations and circumstances.


• Willingness to participate as part of a team.


• Be flexible, humble, and willing to learn. You will be required to complete online and in-house training.

Note: This job description is for an unlicensed eyewear sales associate. We are also hiring for an optician. Please see our other listings.

Benefits at Blacksburg Eye Associates

• Enjoyable work environment focused on helping others, teamwork, and treating people like family.


• Paid vacation days.


• Paid holidays.


• Paid sick leave.


• Retirement plan & matching.


• Medical and dental plans.


• Aflac and Allstate accidental and disability insurance plans.


• In-house vision plan - free yearly eye exams and glasses!


• Competitive hourly rate with options for commission and bonuses.

If you are ready to make an impact on your patients’ lives and be part of a regional leader and award-winning team, this position is for you!

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job.

Job Type: Full-time Pay: $15.00 - $22.00 per hour