Retail Sales Associate Northshore Mall

Lovisa; Peabody (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for an energetic Retail Sales Associate to enhance their retail team. This role involves providing exceptional customer service, maintaining high visual merchandising standards, and supporting store operations. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a genuine passion for retail and fashion. If you enjoy creating genuine connections with customers and driving sales through personalized recommendations, this is the perfect opportunity for you to shine in a vibrant retail setting.

Qualifications

• High school diploma or equivalent required.
• Previous retail experience preferred.

Responsibilities

• Deliver outstanding customer service and maintain store appearance.
• Process transactions accurately and support daily operations.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Sales Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Job description

Retail Sales Associate

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail