Retail Sales Associate — Mountain Lodge Gift Shop

Trapp-Family-Lodge; Stowe (VT); On-site; USD 41,000 - 55,000; Full time

Job summary

Von Trapp Family Lodge & Resort in Stowe, Vermont seeks a Retail Sales Associate to deliver excellent customer service, process sales with POS systems, and maintain a clean, inviting shop environment.

Responsibilities include greeting customers, answering product questions, restocking merchandise, and handling returns or exchanges while contributing to a positive shopping experience. Flexibility for varied hours and weekend/evening shifts is required.

Qualifications

• Strong interpersonal communication with customers and team members.
• Basic math for transactions and making change.
• Willingness to work varied hours, including weekends, evenings, and holidays.
• Ability to stand long periods and lift up to 50 lbs.
• Willingness to learn products to advise customers.

Responsibilities

• Greet customers and provide product information with recommendations.
• Process payments (cash and credit), returns, and exchanges using POS.
• Restock shelves and organize displays to maintain attractive merchandising.
• Keep the store clean, organized, and safe; ensure tidy sales floors and dust-free shelves.
• Assist with inventory: receive shipments, pull items from warehouse, restock, and count inventory.

Skills

Communication

Mathematical Skills

Flexibility

Physical Stamina

Product Knowledge

Education

High school education

Tools

POS (Point of Sale) systems

Job description

Von Trapp Family Lodge & Resort in Stowe, Vermont seeks a Retail Sales Associate to deliver excellent customer service, process sales with POS systems, and maintain a clean, inviting shop environment.

Responsibilities include greeting customers, answering product questions, restocking merchandise, and handling returns or exchanges while contributing to a positive shopping experience. Flexibility for varied hours and weekend/evening shifts is required.