Retail Sales Associate - Miromar Outlets

Banana Republic; Estero (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount 50%

Competitive PTO

Volunteer hours

401(k) with company match

Medical benefits

Job summary

Banana Republic in Florida is seeking a Brand Associate to energize our store experience. You will engage customers, educate them on products and loyalty programs, and deliver a best-in-class omni-channel service with a friendly, informative approach.

You’ll support sales, fitting rooms, and cashier operations, maintain a neat environment, and strive to meet personal and store goals in a fast-paced retail setting.

Qualifications

• Strong communication and customer-service mindset.
• Ability to work in a fast-paced retail environment.
• Willingness to learn products and loyalty programs.

Responsibilities

• Engage with customers to drive sales and service with suggestive selling.
• Educate customers about loyalty programs and store services.
• Provide excellent service to create brand loyalty across omni-channel touchpoints.
• Support sales floor, fitting rooms, cash wrap and back of house as needed.
• Maintain a neat, organized work area and handle customer interactions professionally.
• Assist with operations to meet store goals and deliver a best-in-class experience.

Skills

Customer service

Retail environment

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

About Banana Republic

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

Our team is made up of passionate, curious storytellers — creators and visionaries who seek out what’s next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.