Retail Sales Associate - Shops At Town Country

Banana Republic; Phoenix (AZ); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

50% off regular-priced merchandise

Paid Time Off

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Job summary

A leading retail store in Phoenix, Arizona, is seeking a Brand Associate to engage with customers and provide excellent service, driving brand loyalty. Responsibilities include promoting loyalty programs, enhancing customer experiences through omnichannel strategies, and supporting sales operations. The ideal candidate is a good communicator, customer-focused, and able to work a flexible schedule, including evenings and weekends. This role offers valuable employee benefits including discounts and 401(k) plans.

Qualifications

• Good communicator who effectively interacts with customers.
• Customer-focused and provides an exceptional experience.
• Agrees to work a flexible schedule including evenings and weekends.
• Comfort with flexible schedule including holidays, evenings, weekends.
• Ability to use retail technology.
• Able to lift up to 30 lbs.

Responsibilities

• Engage with customers to drive sales.
• Maintain a clean and organized work center.
• Support various sales and operational processes.
• Leverage omnichannel offerings to improve customer experience.
• Meet personal goals aligned with store objectives.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Keep work area neat, clean and organized.
• Handle customer interactions professionally and resolve issues.
• Execute operational processes efficiently.

Skills

Communication skills

Customer service orientation

Problem-solving skills

Retail knowledge

Flexible schedule

Retail technology savvy

Lift up to 30 lbs

Job description

About Banana Republic

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.