Retail Sales Associate MILLSBORO - Dupont Blvd

iMobile; Millsboro (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading national Wireless Preferred Retailer is seeking a Retail Sales Associate in Millsboro. This role focuses on customer engagement, providing top-tier service, and offers opportunities for promotion. Ideal candidates are eager to learn and connect with customers, balancing service excellence with sales performance.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises upon reaching milestones

Opportunities for career growth

Health benefits for full-time employees

Bonuses, contests, and rewards

Qualifications

• At least 6 months of customer service or sales experience, retail preferred.

Responsibilities

• Learn and build proficiency in customer service.
• Assist customers online, via Customer Care, or in-store.
• Sell personalized solutions beyond devices and plans.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or GED

Job description

Join to apply for the Retail Sales Associate MILLSBORO - Dupont Blvd role at iMobile

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services. Our MAs thrive in a fast-paced, fun environment where customer needs are their first focus. They build meaningful connections with customers by understanding their needs and educating them about device and service solutions. This role is a learning position, with opportunities for promotion to Mobile Expert after training.

What you'll do in your role?

1. Learn and build proficiency in customer service, providing a best-in-class experience and building loyalty.
2. Assist customers online, via Customer Care, or in-store, helping them continue their shopping journey.
3. Explore customer needs and demonstrate the latest technology in-store.
4. Sell personalized solutions beyond devices and plans, including accessories and IoT devices.
5. Guide customers through their purchase with thoughtful questions and expert advice.
6. Approach service and sales with patience, honesty, and empathy.
7. Use digital tools to demonstrate coverage, plans, and troubleshooting.
8. Complete training on in-store experience, systems, and resources.
9. Build relationships with colleagues across channels, resolving issues and identifying small business leads.
10. Develop strong peer relationships and contribute to a positive team environment.

The ideal candidate will bring

1. A strong desire to learn and connect with customers.
2. Confidence and competitiveness to succeed in sales.
3. Willingness to learn from peers and store leaders.
4. Ability to balance customer experience with performance goals.
5. At least 6 months of customer service or sales experience, retail preferred.

Whats in it for you?

1. Employee Stock Ownership Program (ESOP)
2. Competitive hourly pay and uncapped commissions
3. Automatic raises upon reaching milestones
4. Opportunities for career growth
5. Health benefits for full-time employees
6. Bonuses, contests, and rewards

What must haves do you need?

1. Be at least 18 years old.
2. High school diploma or GED.
3. Ability to stand for long periods and lift up to 25 lbs.
4. Reliable transportation.
5. Availability for full-time or part-time hours.

We value diversity and inclusion, welcoming everyone to join our team. Apply at: www.archtelecom.net or email: [e-mail]