Retail Sales Associate MIDDLESEX | Union Avg all in $30

Arch Telecom; Middlesex (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading wireless retailer is seeking a Retail Sales Associate in Middlesex, NJ. The role focuses on delivering exceptional customer service, building relationships, and selling personalized solutions in a dynamic retail environment. Successful candidates will have opportunities for advancement and enjoy various benefits, including competitive pay and health coverage.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises and career advancement opportunities

Health benefits for full-time employees

Monthly sales incentives, contests, and rewards

Qualifications

• At least 6 months of customer service or sales experience, retail preferred.

Responsibilities

• Build proficiency in customer service, providing a best-in-class experience.
• Sell personalized solutions, including accessories and IoT devices.
• Guide customers through their purchasing experience.

Skills

Customer Service

Sales

Communication

Education

High school diploma or GED

Job description

Retail Sales Associate MIDDLESEX | Union Avg all in $30

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!

Position Overview: Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their top priority. They build meaningful connections with customers by understanding their needs and recommending device and service solutions. This role is a learning position, with opportunities for promotion to Mobile Expert after training.

What you'll do in your role

• Build proficiency in customer service, providing a best-in-class experience and fostering loyalty by assisting customers online, via Customer Care, or in-store.
• Explore customer needs and demonstrate the latest technology through hands-on demonstrations.
• Sell personalized solutions, including accessories and IoT devices, beyond basic devices and plans.
• Guide customers through their purchasing experience with thoughtful questions and expert advice.

Core Skills and Responsibilities

• Approach service and sales with patience, honesty, and empathy.
• Use digital tools to demonstrate coverage, plans, and troubleshooting techniques.
• Complete training on store experience, systems, and resources.
• Partner with employees across channels to ensure a seamless customer experience and identify small business leads.

Ideal Candidate

• Enthusiastic about learning and building customer relationships.
• Confident and driven in a fast-paced sales environment.
• Willing to collaborate with peers and store leaders.
• Has at least 6 months of customer service or sales experience, retail preferred.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises and career advancement opportunities
• Health benefits for full-time employees
• Monthly sales incentives, contests, and rewards

Minimum Requirements

• Be at least 18 years old
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs.
• Reliable transportation
• Availability for full-time (40 hours) or part-time (20+ hours) work

Diversity & Inclusion is a core principle at Arch Telecom. We value diverse perspectives and experiences, which enhance our success. We welcome everyone to our team. YOU BE YOU!

Apply now: www.archtelecom.net

Inquiries: [e-mail]