Retail Sales Associate — MAPS & Clienteling Expert

Chico's FAS, Inc.; Wauwatosa (WI); On-site; USD 16,531 - 20,664; Full time

Job summary

Chico’s FAS, Inc. is seeking a Sales Associate at our Wisconsin location. The role focuses on supporting management to promote a customer- and product-focused sales culture, ensuring an excellent customer experience and profitability.

The position emphasizes MAPS personal service, clienteling, boutique cleanliness, and duties across replenishment, checkout efficiency, and store presentation. Availability for a flexible schedule is required.

Qualifications

• Excellent communication skills.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, Associates, and Management.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer.
• Recommends merchandise selections or helps to locate or obtain merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes MAPS principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience and understands payment, coupon, returns and exchanges policies.
• Reinforces buying decisions at checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward programs.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.

Skills

Communication

Retail experience

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Sales Associate at our Wisconsin location. The role focuses on supporting management to promote a customer- and product-focused sales culture, ensuring an excellent customer experience and profitability.

The position emphasizes MAPS personal service, clienteling, boutique cleanliness, and duties across replenishment, checkout efficiency, and store presentation. Availability for a flexible schedule is required.