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Retail Sales Associate LURAY - E Luray Shopping Ctr

iMobile

Luray (VA)

On-site

USD 28,000 - 40,000

Full time

2 days ago

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Job summary

Join a leading wireless retailer as a Retail Sales Associate in Luray, VA. In this role, you'll provide exceptional customer service, assist with technology demonstrations, and build meaningful connections with customers. With opportunities for advancement and a supportive team environment, this position is perfect for those passionate about sales and customer engagement.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises and career advancement opportunities

Health benefits for full-time employees

Bonuses, contests, and rewards

Qualifications

At least 6 months of customer service or sales experience, retail preferred.

Responsibilities

Assist customers in their shopping journey, whether online or in-store.
Engage in side-by-side selling to find personalized solutions.
Complete training on in-store experience, systems, and resources.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or GED

Join to apply for the Retail Sales Associate LURAY - E Luray Shopping Ctr role at iMobile

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus. They build meaningful connections with customers by understanding their needs and educating, demonstrating, and recommending device and service solutions. This role is a learning position, with opportunities to advance to Mobile Expert after training.

What you'll do in your role

Learn and build proficiency in customer service, providing a best-in-class experience and building loyalty:

Assist customers in continuing their shopping journey, whether online, through Customer Care, or in-store.
Explore customer needs and demonstrate the latest technology.
Engage in side-by-side selling to find personalized solutions, including accessories and IoT devices.
Guide customers through their purchasing experience with thoughtful questions and expert answers.

Approach service and sales with patience, honesty, and empathy.

Use digital tools to demonstrate network coverage and plan benefits.

Complete training on in-store experience, systems, and resources.

Build relationships with team members and partner across channels to ensure a seamless customer experience.

Identify and refer small business leads.

Develop strong peer relationships and contribute to team success.

Ideal Candidate

Desires to learn and connect with customers.
Demonstrates confidence and competitiveness in sales.
Willing to learn and share best practices with peers and leaders.
Balances customer service with performance goals.
Has at least 6 months of customer service or sales experience, retail preferred.

Benefits