Retail Sales Associate Keyholder

Movado Retail Group; Tulalip Bay (WA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Commission on sales

Starting wage $18/hr

Job summary

Movado Group is seeking a Full-Time Keyholder for our store at Seattle Premium Outlet. You will help drive sales, open and close the store, and support staff in delivering exceptional customer service.

The ideal candidate has strong selling skills, luxury retail experience, and flexible availability. The role includes CRM data capture, inventory support, and maintaining a professional store environment with growth opportunities.

Qualifications

• Strong selling skills with experience in watch/jewelry/fashion/luxury retail.
• Excellent interpersonal and communication skills required.

Responsibilities

• Achieve or exceed personal sales goals as established by the Store Manager and develop knowledge of the merchandise.
• Provide exceptional customer service.
• Capture all CRM data in accordance with Company guidelines.
• Establish rapport with actual or potential customers.
• Merchandise product in accordance with company guidelines.
• Maintain a neat, clean, and professional working environment.
• Monitor and maintain merchandise to ensure cleanliness, accurate ticketing and proper display.
• Assist in maintenance of merchandise control logs as designated by the Store Manager and follow security procedures.
• Service watches including sizing and battery changes as needed.

Skills

Sales

Customer Service

CRM Data

Merchandising

Loss Prevention

Watch Service

Team Leadership

Tools

CRM software

Job description

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success.

We are currently seeking a dynamic individual to join the Movado Company Store team as a Full-Time Keyholder of our store located at Seattle Premium Outlet. As part of the store management team you will drive sales, open and close the store, assisting staff in reaching and exceeding goals; helping sales associates to provide customer service to support sales growth; assisting with inventory management and other tasks as needed.

Job Description

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise
• Provide exceptional customer service
• Capture all CRM data in accordance with Company guidelines
• Establish rapport with actual or potential customers
• Merchandise product in accordance with company guidelines
• Maintain a neat, clean, and professional working environment
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display
• Assist in the maintenance of merchandise control logs as designated by the Store ManagerFollow all security and loss prevention procedures in accordance with corporate policies
• Service watches which includes sizing and battery changes as needed

Job Requirements

The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Previous management experience strongly preferred. Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule).

Benefits

Our employees enjoy a competitive compensation, employee discount, time off and benefit package. Including an hourly rate starting at $18.00 and commission on sales.

Commitment to Diversity, Equity and Inclusion

Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Family of Brands

Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.