Retail Sales Associate Keyholder

Movado Retail Group; Charlotte (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Commission on sales

Time off & Benefits package

Job summary

Movado Group operates a Movado Company Store in Charlotte Premium Outlets seeking a Part Time Keyholder. You will drive sales, open/close the store, and support staff to meet goals while assisting with inventory and merchandising.

This role emphasizes strong customer service, CRM data capture, and maintaining a professional environment. The ideal candidate brings selling skills in luxury retail, excellent communication and interpersonal abilities, and may have prior management experience.

Qualifications

• Strong selling skills with a focus on customer service.
• Experience in watch, jewelry, fashion, or luxury retail preferred.
• Excellent interpersonal and communication abilities.
• Previous management experience strongly preferred.

Responsibilities

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise.
• Provide exceptional customer service.
• Capture all CRM data in accordance with Company guidelines.
• Establish rapport with actual or potential customers.
• Merchandise product in accordance with company guidelines.
• Maintain a neat, clean, and professional working environment.
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display.
• Assist in the maintenance of merchandise control logs as designated by the Store Manager.
• Follow all security and loss prevention procedures in accordance with corporate policies.
• Service watches which includes sizing and battery changes as needed.

Skills

Selling skills

Customer service

Interpersonal skills

Communication skills

Job description

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success.

We are currently seeking a dynamic individual to join the Movado Company Store team as a Part Time Keyholder of our store located at Charlotte Premium Outlets. As part of the store management team you will drive sales, open and close the store, assisting staff in reaching and exceeding goals; helping sales associates to provide customer service to support sales growth; assisting with inventory management and other tasks as needed.

Job Description:

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise
• Provide exceptional customer service
• Capture all CRM data in accordance with Company guidelines
• Establish rapport with actual or potential customers
• Merchandise product in accordance with company guidelines
• Maintain a neat, clean, and professional working environment
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display
• Assist in the maintenance of merchandise control logs as designated by the Store Manager
• Follow all security and loss prevention procedures in accordance with corporate policies
• Service watches which includes sizing and battery changes as needed

Job Requirements:

The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Previous management experience strongly preferred.

Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule).

Benefits:

Our employees enjoy a competitive compensation, employee discount, time off and benefit package. Including an hourly rate starting at $17 and commission on sales.

Commitment to Diversity, Equity and Inclusion:

Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Family of Brands:

Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.