Retail Sales Associate Keyholder

Movado Group; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Movado Group seeks a Full Time Keyholder for its store in Charlotte, NC. This role involves driving sales, enhancing customer service, and supporting inventory management. Ideal candidates have retail experience, exceptional interpersonal skills, and the ability to manage a team effectively.

Benefits

Competitive compensation

Employee discount

Time off benefits

Qualifications

• Strong selling skills and experience in retail, preferably in watch or luxury retail.
• Commitment to exceptional customer service.
• Previous management experience strongly preferred.

Responsibilities

• Drive sales and assist staff in reaching sales goals.
• Provide exceptional customer service and maintain merchandise.
• Follow security and loss prevention procedures.

Skills

Strong selling skills

Exceptional customer service

Interpersonal skills

Communication skills

Job description

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us.

We are currently seeking a dynamic individual to join the Movado Company Store team as a Full Time Keyholder of our store located at the Charlotte Premium Outlets in Charlotte, NC. As part of the store management team you will drive sales, open and close the store, assisting staff in reaching and exceeding goals; helping sales associates to provide customer service to support sales growth; assisting with inventory management and other tasks as needed.

Other Roles and Responsibilities:

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise
• Provide exceptional customer service
• Capture all CRM data in accordance with Company guidelines
• Establish rapport with actual or potential customers
• Merchandise product in accordance with company guidelines
• Maintain a neat, clean, and professional working environment
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display
• Assist in the maintenance of merchandise control logs as designated by the Store Manager
• Follow all security and loss prevention procedures in accordance with corporate policies
• Service watches which includes sizing and battery changes as needed

The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Previous management experience strongly preferred. Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule).

Our employees enjoy a competitive compensation, employee discount, time off and benefit package.

If you are not applying directly on our career website ( www.careers.movadogroup.com ), responding to this post and/or providing a resume for this job does not constitute submission of an application. Due to the volume of interest and resumes received, we may not reply to all submissions. The application process is defined by Movado Group, requires submission of an application through our career website, and may involve an interview, job related testing, or other steps.

Commitment to Diversity, Equity and Inclusion:

Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Family of Brands:

About the company

Movado is an American watchmaker. It is best known for its Museum Watch. Movado means "always in motion" in Esperanto. The watches are known for their signature metallic dot at 12 o'clock and minimalist style. Movado traces its origins to La Chaux-de-Fonds, Switzerland.

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