Retail Sales Associate, Key Holder

DXL Group; Skokie (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

DXL Group seeks a Retail Sales Associate, Key Holder to provide exceptional customer service and coaching within a dynamic environment. Responsibilities include assisting guests, imparting product knowledge, and leading a focused sales team. Offering competitive hourly wage and quarterly bonuses, DXL promotes career growth and progressive work culture.

Benefits

Medical/Dental/Vision Plans

401(k) Plan

Life Insurance

Disability Plans

Flexible Spending Accounts

Paid Holidays

Sick/Personal Days

Vacation Time

Qualifications

• High school diploma or equivalent required.
• Experience in customer service and complaint resolution.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Ensure guests feel welcomed and understand their needs.
• Provide product expertise for a range of apparel and guide sales.
• Coach and train team members on selling skills and operational procedures.

Skills

Customer Service

Problem Resolution

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?
Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

The hourly rate for this position is $9.80 – $13.20 per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.

Full-time associates are also eligible for Medical/Dental/Vision Plans, 401(k) Plan, Life Insurance and Disability Plans, Healthcare and Dependent Care Flexible Spending Accounts, Paid Holidays, Sick/Personal Days and Vacation Time.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.