Retail Sales Associate, Key Holder

DXL Group; North Olmsted (OH); On-site; Full time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder in North Olmsted, OH. The role focuses on delivering outstanding customer service and fostering team development. With competitive hourly rates, bonus potential, and benefits, this position is ideal for self-driven individuals passionate about retail.

Benefits

Medical/Dental/Vision Plans

401(k) Plan

Life Insurance

Disability Plans

Paid Holidays

Sick/Personal Days

Vacation Time

Quarterly Bonus

Qualifications

• Demonstrates superior customer service techniques.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed.
• Serve as a product knowledge expert.
• Provide coaching and training for team members.

Skills

Customer Service

Problem Solving

Coaching

Education

High school diploma or equivalent

Job description

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DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?

Responsibilities

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?

Specific Qualifications For This Role Include

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.
  
  

The hourly rate for this position is $9.80 – $13.20 per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.

Full-time associates are also eligible for Medical/Dental/Vision Plans, 401(k) Plan, Life Insurance and Disability Plans, Healthcare and Dependent Care Flexible Spending Accounts, Paid Holidays, Sick/Personal Days and Vacation Time.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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