Retail Sales Associate, Key Holder

DXL Group; North Charleston (SC); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder committed to delivering an unmatched guest experience. You will welcome guests, understand their needs, and help them find apparel that fits their lifestyle.

You will act as a product knowledge expert, selling a broad range of apparel including private labels and major brands, while coaching teammates to achieve their goals in a fast-paced environment.

Formación

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilidades

• Welcome guests by spending time to understand needs, preferences and lifestyle.
• Serve as product knowledge expert to sell a broad range of apparel including private labels and brands.
• Provide ongoing coaching and training to sales team on selling skills, behaviours, and operations.

Conocimientos

Customer service

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.