Retail Sales Associate, Key Holder

DXL Group; Madison Hall (TN); On-site; USD 49,000 - 58,000; Full time

Job summary

DXL Group, the leading specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder. This full-time role focuses on delivering exceptional customer service and coaching team members in a dynamic retail environment, with opportunities for growth and promotion from within. Competitive compensation packages include quarterly bonuses, and the store closes at 7 PM, allowing for a balanced work-life.

Benefits

Quarterly bonuses

Development opportunities

Qualifications

• Demonstrates superior customer service techniques.
• Ability to resolve problems and complaints.
• Experience with team coaching and training.

Responsibilities

• Ensure each guest feels welcomed and understands their needs.
• Serve as a product knowledge expert and market a variety of apparel.
• Provide ongoing coaching for team performance.

Skills

Customer Service

Coaching

Sales Techniques

Education

High School Diploma or equivalent

Job description

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DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?

Responsibilities

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?

Specific Qualifications For This Role Include

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.
  
  

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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