Retail Sales Associate - Houston Premium

Gap Inc.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Brand Associate, der die Marke zum Leben erweckt und eine außergewöhnliche Kundenbindung fördert. In dieser Rolle sind Sie für die Kundeninteraktion und den Verkauf verantwortlich, wobei Sie Ihre Produktkenntnisse nutzen, um Kunden zu inspirieren und zu informieren. Sie tragen aktiv zu einem positiven Arbeitsumfeld bei und unterstützen die Verkaufsziele des Unternehmens durch exzellenten Kundenservice und eine omni-channel Strategie. Wenn Sie leidenschaftlich an Einzelhandel interessiert sind und in einem dynamischen Umfeld arbeiten möchten, ist diese Position ideal für Sie.

Qualifications

• Gute Kommunikationsfähigkeiten zur Interaktion mit Kunden und Team.
• Kundenorientierter Serviceanbieter auf der Verkaufsfläche.

Responsibilities

• Kunden respektvoll behandeln und zu einer positiven Arbeitsumgebung beitragen.
• Kunden über Loyalitätsprogramme informieren und Verkäufe fördern.

Skills

Kundenservice

Kommunikation

Verkaufstechniken

Problemlösungsfähigkeiten

Tools

Einzelhandelstechnologie

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.