Retail Sales Associate - Hollywood Bowl Stores

Ocean State Job Lot; Los Angeles (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic team at a renowned venue, where you will engage with music lovers and provide exceptional service. As a Retail Sales Associate, you'll showcase unique merchandise while ensuring a smooth shopping experience for customers. This role is perfect for those who thrive in fast-paced environments and enjoy teamwork. You'll have the opportunity to work flexible hours and contribute to a vibrant atmosphere that celebrates the performing arts. If you're passionate about customer service and want to be part of an exciting team, this position is for you!

Qualifications

• Strong customer engagement skills and previous retail experience required.
• Ability to thrive in a fast-paced environment and work flexible hours.

Responsibilities

• Provide exceptional customer service and assist with product selection.
• Operate POS system and maintain organized store displays.
• Assist with inventory management and event operations.

Skills

Customer Engagement

Retail Sales

POS Systems

Microsoft Office

Teamwork

Flexibility

Education

High School Diploma

Tools

Point-of-Sale (POS) System

Microsoft Office

Job description

About Los Angeles Philharmonic Association

Founded in 1919, the Los Angeles Philharmonic Association presents, and promotes the performing arts in its varied forms at the highest level of excellence to a diverse and large audience, at Walt Disney Concert Hall, the Hollywood Bowl, The Ford, and YOLA.

Retail Sales Associate - Hollywood Bowl Stores

Position: Retail Sales Associate – Hollywood Bowl Stores

Department: Retail Operations

FLSA Grade: Non-Exempt, Part-Time

Salary Range: $19-$20 hourly

Position Summary: The Hollywood Bowl Store Sales Associate engages with music lovers by providing exceptional customer service and showcasing unique merchandise inspired by the Bowl’s rich history. This role works in a fast-paced retail environment and contributes to a team passionate about enhancing the Hollywood Bowl experience.

Position Elements:

1. Customer Service and Sales: Welcome and engage customers in a friendly and professional manner. Assist with product selection and purchases to help achieve sales goals. Efficiently manage customer lines during peak periods to ensure a smooth shopping experience.
2. Store Operations and Merchandising: Operate the point-of-sale (POS) system accurately and efficiently. Follow store policies and procedures, including opening and closing duties. Maintain clean, organized and visually appealing displays while restocking as needed.
3. Inventory Management: Assist in receiving and unpacking shipments. Label, tag, and fold apparel and other merchandise to replenish stock as needed.
4. Brand Ambassador: Respond accurately to questions about the LA Phil, Hollywood Bowl, The Ford performances, learning programs, activities, leased events and venue-related information.
5. Teamwork and Communication: Work collaboratively with fellow associates and retail leadership to support seamless store operations. Maintain open communication to share any operational issues and customer feedback to the management team.
6. Signings and Special Events: Assist with event operations including equipment set up/tear down and processing of sales.

Qualifications:

1. Enjoys working with the public and being part of a sales team; demonstrates strong customer engagement skills.
2. Previous retail sales experience with POS systems required, as well as experience with Microsoft Office.
3. Thrives in a fast-paced, busy atmosphere, with the ability to provide reliable and accurate information, demonstrate initiative, and deliver quality results.
4. Flexible schedule required for day, evening and weekend shifts with the ability to work nights, weekends, and holiday shifts.
5. Minimum one year of retail experience.
6. Ability to bend, stand and walk (including stairs and hilly terrain) for up to the duration of a shift and work outdoors.
7. Ability to lift and carry up to 35 lbs., stand for 4+ hours, walk, pull weighted carts of 30+ lbs., bend and work outdoors in summer temperatures.
8. Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and interactions with the surrounding community is a must.
9. Secondary language fluency preferred.

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

Equal Employment Opportunity Policy: It is the Los Angeles Philharmonic Association’s policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act.