Retail Sales Associate — High-Energy, Flexible Schedule

fivebelow; Ann Arbor (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

Five Below is seeking part-time Sales Associates who thrive in a fast-paced, high-energy retail environment. You will greet customers, answer questions, ring up purchases, restock shelves, and ensure clean, organized merchandise displays.

Producing friendly, efficient service at the register and helping customers find the newest, coolest items is essential. The role starts at $13.73 per hour and requires weekend/evening flexibility.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives.

Skills

Customer service

Communication

Problem solving

Technology savvy

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Sales Associates who thrive in a fast-paced, high-energy retail environment. You will greet customers, answer questions, ring up purchases, restock shelves, and ensure clean, organized merchandise displays.

Producing friendly, efficient service at the register and helping customers find the newest, coolest items is essential. The role starts at $13.73 per hour and requires weekend/evening flexibility.