High-Energy Sales Associate - Customer-Centric & Fast-Paced

Five Below Inc; Redding (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

Five Below is seeking part-time Sales Associates to be at the heart of the action, delivering outstanding customer service while driving sales. The role emphasizes friendly interaction, merchandise organization, and seamless checkout experiences at the register.

Responsibilities include greeting customers, assessing needs, promoting events, resolving concerns, and communicating restock and feedback to management. Flexibility for day/evening/weekend shifts is required.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Customer service mindset

Flexible schedule

Tech-savvy

Job description

Five Below is seeking part-time Sales Associates to be at the heart of the action, delivering outstanding customer service while driving sales. The role emphasizes friendly interaction, merchandise organization, and seamless checkout experiences at the register.

Responsibilities include greeting customers, assessing needs, promoting events, resolving concerns, and communicating restock and feedback to management. Flexibility for day/evening/weekend shifts is required.