Retail Sales Associate (Full Time - Woodfield Mall)

UNIQLO; Schaumburg (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at an innovative retail company as a Sales Associate! This role is perfect for those who thrive in a fast-paced environment and are passionate about providing exceptional customer service. You'll be the face of the brand, helping customers find the perfect products while ensuring the store meets operational standards. With opportunities to grow and learn, this position is ideal for individuals who are flexible and eager to contribute to a collaborative team. If you have a knack for sales and a commitment to exceeding customer expectations, this is the perfect opportunity for you!

Qualifications

• Strong communication skills and customer service orientation required.
• High School Diploma or GED is mandatory.

Responsibilities

• Meet and exceed sales goals while maintaining brand standards.
• Provide excellent customer service and product knowledge.

Skills

Communication Skills

Customer Service

Sales Techniques

Basic Math Skills

Education

High School Diploma or GED

Job description

Starting Salary: $16.50 / hour

Position Overview:

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in, and closing the sale.

Key Responsibilities:

1. Meet and exceed sales goals
2. Maintain brand and operational standards (visual, cleanliness, etc.)
3. Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
4. Be knowledgeable of fitting room standards and assist when needed
5. Act as cashier when required by following cashier protocol
6. Process shipment and ensure all merchandise is represented on the floor in full size run
7. Assist management to identify and resolve issues in the store
8. Provide product and brand knowledge to customers
9. Follow all company policy and procedures & notify management of any infractions
10. Assist with special projects as assigned by management

Requirements:

1. High School Diploma or GED
2. Strong communication skills
3. Open availability on Fridays, Saturdays, and Sundays, and work a minimum of 32 hours per week
4. Ability to calculate figures and amounts such as discounts and percentages
5. Ability to work a flexible schedule that meets the business needs, including evenings and weekends

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.