Retail Sales Associate | Full Time Seasonal

Loon Mountain Resort; Lincoln (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

Loon Mountain Resort is seeking an energetic retail associate to assist guests with purchases at our mountain retail shops. You will handle payments, balance daily receipts, and uphold a welcoming, service-driven environment for guests and staff alike.

Responsibilities include greeting guests, understanding needs, guiding purchases, and maintaining store appearance. Flexibility to work weekends/holidays and support across outlets is required.

Qualifications

• Outdoor retail experience beneficial.
• Boot fitting knowledge a plus.
• Previous retail sales experience preferred.

Responsibilities

• Understand products and guest needs to provide excellent service.
• Greet customers and guide to appropriate purchases.
• Accept payments and balance the cash drawer.
• Maintain a clean, organized store and positive guest experience.
• Be flexible to work weekends/holidays and support multiple outlets.

Skills

Customer service

Cash handling

Retail sales

Multitasking

Boot fitting knowledge

Education

High school diploma or GED

Job description

Overview

Position selling retail items including lift tickets in Loon Mountains Retail Shops. Obtaining payment for goods sold. Working cash register and balancing daily receipts. As a customer service focused organization, a crucial part of each employee’s job is to get and keep guests.

Responsibilities

• Understanding our products and services, what guests need and how to raise the bar to provide excellent service to customers, general public and employees.
• Greeting customers and understanding their needs.
• Direct customers to appropriate purchases.
• Accepting payment efficiently and diplomatically, entering appropriate payment type, balancing cash sheet.
• Responsible for creating a positive and optimistic environment by personally displaying upbeat and energetic behavior.
• Contribute to team effort by participating in Job Sharing for any department, must be able to work at all retail outlets, assuming responsibility for the cleanliness of the resort and safety of guests and employees; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.
• Must be able to multitask in a busy retail environment and be a team player.
• Responsible for clean/neat appearance and organization of retail store.
• Must be able to work a flexible schedule which includes weekends and holidays.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous retail sales experience in hard and soft goods preferred. Outdoor retail experience and boot fitting knowledge a plus. Boot fitters must be certified.