Retail Sales Associate FRONT ROYAL - Crooked Run Plz

iMobile; Front Royal (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading national Wireless Preferred Retailer is seeking a Retail Sales Associate in Front Royal. This role focuses on providing exceptional customer service, building relationships, and contributing to a dynamic retail environment. Ideal candidates will have a strong desire to connect with customers and thrive in a fast-paced setting. Opportunities for career growth and competitive pay are offered.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay

Uncapped commissions

Automatic raises upon reaching milestones

Opportunities for career growth

Health benefits for full-time employees

Bonuses through sales incentives, contests, and rewards

Qualifications

• At least 6 months of customer service and/or sales experience, retail preferred.

Responsibilities

• Provide best-in-class customer experience and build loyalty.
• Explore individual needs and provide hands-on demonstrations.
• Guide customers through their purchasing experience.

Skills

Customer Service

Sales

Communication

Education

High school diploma or GED

Job description

Join to apply for the Retail Sales Associate FRONT ROYAL - Crooked Run Plz role at iMobile

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering customer needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where you will work with your team to build skills and expertise in preparation for a promotion to Mobile Expert upon training completion.

What you'll do in your role?

1. Learn and build proficiency in customer service, providing a best-in-class customer experience and building loyalty by:

• Helping customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store
• Exploring individual needs and providing hands-on demonstrations of the latest technology
• Side-by-side selling to find personalized solutions beyond devices and plans, including accessories and IoT devices
• Guiding customers through their purchasing experience with thoughtful questions and expertise

Approach service and sales needs with patience, honesty, and empathy.

Become proficient in digital tools to demonstrate coverage, plans, and troubleshooting.

Complete training on in-store experience, new skills, processes, and system knowledge.

Build relationships with employees across channels, including business and customer service, to:

• Own the customer experience and resolve issues
• Identify and hand off small business leads
• Develop strong peer relationships for collective success
• Provide a positive customer experience while having a good time

The ideal candidate will bring:

• A strong desire to learn and connect with customers
• Confidence and drive to succeed in a fast-paced sales environment
• Willingness to learn and share best practices with peers and leaders
• Ability to balance customer experience with performance goals
• At least 6 months of customer service and/or sales experience, retail preferred

What's in it for you?

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commissions
• Automatic raises upon reaching milestones
• Opportunities for career growth
• A culture of care and excellence
• Health benefits for full-time employees
• Bonuses through sales incentives, contests, and rewards

What must you have?

• Be at least 18 years old
• High school diploma or GED
• Ability to stand long periods and lift up to 25 lbs
• Reliable transportation
• Availability for full-time (40 hrs) or part-time (20+ hrs)

Diversity & Inclusion is a core principle at Arch Telecom. We value diverse perspectives and backgrounds, which contribute to our success. We welcome everyone to our team. YOU BE YOU!

Apply now: www.archtelecom.net

Inquiries: [e-mail]