Retail Sales Associate FORT WAYNE | Lima Rd. Avg all in $30

Arch Telecom; Fort Wayne (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in wireless retail is seeking a Retail Sales Associate in Fort Wayne. The role involves providing exceptional customer service, demonstrating products, and assisting customers in finding personalized solutions. Opportunities for career advancement are available, and the ideal candidate should be motivated and confident in sales.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises upon reaching milestones

Career advancement opportunities

Health benefits for full-time employees

Monthly sales incentives, contests, and rewards

Qualifications

• Minimum 6 months of customer service or sales experience; retail experience preferred.

Responsibilities

• Provide excellent customer service, assisting customers online, via Customer Care, or in-store.
• Demonstrate the latest technology and explore customer needs through hands-on demos.
• Complete training on store systems, processes, and product knowledge.

Skills

Customer Service

Sales

Education

High school diploma or GED

Job description

Retail Sales Associate FORT WAYNE | Lima Rd. Avg all in $30

Join to apply for the Retail Sales Associate FORT WAYNE | Lima Rd. Avg all in $30 role at Arch Telecom

Position Overview

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest technology. As a leader in wireless retail, we deliver solutions and services our customers demand! Do you have what it takes to be a Mobile Associate? You will work as part of a retail team, embodying our brand and core values. Our MAs are brand ambassadors, creating energy and excitement around our products and services, thriving in a fast-paced environment focused on customer needs. You will build meaningful customer relationships, uncover needs, and demonstrate solutions. This is a learning role, with opportunities for promotion to Mobile Expert after training.

Key Responsibilities

• Provide excellent customer service, assisting customers online, via Customer Care, or in-store.
• Demonstrate the latest technology and explore customer needs through hands-on demos.
• Assist customers in finding personalized solutions, including accessories and IoT devices.
• Guide customers through purchasing with thoughtful questions and expertise.
• Approach service and sales with patience, honesty, and empathy.
• Use digital tools to enhance interactions, including coverage maps, plan explanations, and troubleshooting.
• Complete training on store systems, processes, and product knowledge.
• Partner with team members across channels to ensure a seamless customer experience and identify small business leads.

Ideal Candidate

• Motivated to learn and connect with customers.
• Confident and driven to succeed in sales.
• Willing to collaborate and share best practices.
• Balance customer experience with performance goals.
• Minimum 6 months of customer service or sales experience; retail experience preferred.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises upon reaching milestones
• Career advancement opportunities
• Health benefits for full-time employees
• Monthly sales incentives, contests, and rewards

Requirements

• Must be at least 18 years old
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs.
• Reliable transportation
• Availability for full-time (40 hrs) or part-time (20+ hrs) work

We value diversity and inclusion. We welcome everyone to join our team and be themselves. Apply at www.archtelecom.net or contact us at [e-mail].