Retail Sales Associate Footwear

DICK'S Sporting Goods; Miami (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods in Miami is seeking store teammates to deliver an exceptional shopping experience by greeting customers, understanding needs, and guiding purchases.

You will uphold merchandising standards, promote loyalty programs, support safety policies, and contribute to an inclusive, fast-paced team environment.

Qualifications

• Experience in retail or customer-facing roles.
• Ability to communicate clearly and help customers.
• Strong teamwork and follow-through.
• Ability to stand, bend, and lift up to 35 lbs as needed.

Responsibilities

• Greet customers and proactively understand their needs to assist shopping.
• Follow merchandising standards and maintain store presentation.
• Promote programs (loyalty, warranties, enrollments).
• Adhere to safety and loss prevention policies and protect company information.
• Foster an inclusive store environment where everyone feels welcome.
• Support team with a hands-on approach and take on tasks assigned by management.

Skills

Customer service

Retail sales experience

Interpersonal skills

Stand/walk long periods

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).