Retail Sales Associate Footwear

DICK'S SPORTING GOODS; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

DICK’S Sporting Goods is seeking dedicated store teammates who are passionate about delivering an exceptional shopping experience. The ideal candidates will contribute to creating an inclusive environment, promote company programs, and uphold high standards in customer service and store presentation.

Qualifications

• Experience in retail or customer service is preferred.
• Physical ability to lift 15-35 lbs and stand for extended periods.

Responsibilities

• Greet and assist customers to enhance their shopping experience.
• Maintain store presentation and follow merchandising standards.
• Support various store functions as directed by management.

Skills

Customer-Focus

Collaborative

Action-Oriented

Education

Prior retail sales or customer-focused experience

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintain confidentiality of all company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

Our traits set the bar for what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 15 to 35 lbs. repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).