Retail Sales Associate — Flexible Schedule & Growth

Chico's FAS, Inc.; Whitehall (Lehigh County); On-site; USD 16,531 - 22,041; Part time

Job summary

Chico’s FAS, Inc. is seeking a Sales Associate to support Management in delivering a customer- and product-focused sales culture, ensuring a great customer experience and profitability.

You will assist with in-store operations, drive sales through product knowledge, participate in visual standards, and build client relationships through clienteling. This role requires excellent communication, flexibility to work nights, weekends and holidays, and a willingness to learn technology used in the

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills, strong organizational skills, ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential; flexible schedule including nights, weekends, and holidays

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes MAPS principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, including policies on payments, coupons, returns and exchanges, security practices.
• Reinforces buying decisions at checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward program.
• Builds client relationships through clienteling and wardrobing.
• Knows current product fit and style assortment in store and online.
• Maintains consistent client communication through customer books.
• Supports replenishment activities, locate fulfillment, and visual directives like floor sets and signage.
• Assist with boutique cleanliness and organization.
• Promotes inclusive teamwork and seeks personal development opportunities.

Skills

Excellent communication

Excellent customer service

Strong organizational skills

Adapt to technology

Team communication

Regular attendance

Education

High School diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Sales Associate to support Management in delivering a customer- and product-focused sales culture, ensuring a great customer experience and profitability.

You will assist with in-store operations, drive sales through product knowledge, participate in visual standards, and build client relationships through clienteling. This role requires excellent communication, flexibility to work nights, weekends and holidays, and a willingness to learn technology used in the