Retail Sales Associate — Flexible Schedule & Growth

Wild Bill’s Tobacco; Charlotte (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Flexible schedule

Employee discounts

Growth opportunities

Spiffs

Recognition program

Job summary

Wild Bill’s Tobacco is hiring for a store role that emphasizes friendly customer service and sales in a fast-paced retail setting. You will greet customers, respond to inquiries, and build relationships to suggest products while working toward sales goals.

The role includes opening/closing duties, cash handling, and ensuring a clean, stocked store. Applicants should have a high school diploma or equivalent and experience in retail or customer service.

Qualifications

• High school diploma or equivalent required.
• Experience in retail environments and customer service preferred.
• Professional, energetic and positive attitude; strong communication skills.

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answers questions and resolves customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge to be the expert.
• Promote the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure a clean, well-stocked store for customers.
• Follow all Company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Open and close the store including cash handling, inventory counts and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain store appearance, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting needs.
• Assist in other tasks, duties, or projects as assigned by management.

Skills

Customer service

Retail experience

Communication

Flexible scheduling

Education

High school diploma or equivalent

Job description

Wild Bill’s Tobacco is hiring for a store role that emphasizes friendly customer service and sales in a fast-paced retail setting. You will greet customers, respond to inquiries, and build relationships to suggest products while working toward sales goals.

The role includes opening/closing duties, cash handling, and ensuring a clean, stocked store. Applicants should have a high school diploma or equivalent and experience in retail or customer service.