Retail Sales Associate - Flexible Schedule & Customer Focus

Citi Trends, Inc.; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends in Dallas, TX is seeking a Store Sales Associate to deliver friendly customer service and maintain knowledge of merchandise. You will process transactions, assist with pricing and markdowns, and help manage the sales floor while upholding store policies.

The role requires flexible scheduling, strong communication, and the ability to work in a fast-paced retail environment. This position emphasizes accuracy, customer care, and adherence to loss prevention procedures in a high-volume

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, and inviting them to return.
• Follows all safety procedures.
• Maintains professional appearance including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Assists Store Manager with Loss Prevention procedures.

Skills

Communication

Flexibility

Math skills

Education

High school diploma

Job description

Citi Trends in Dallas, TX is seeking a Store Sales Associate to deliver friendly customer service and maintain knowledge of merchandise. You will process transactions, assist with pricing and markdowns, and help manage the sales floor while upholding store policies.

The role requires flexible scheduling, strong communication, and the ability to work in a fast-paced retail environment. This position emphasizes accuracy, customer care, and adherence to loss prevention procedures in a high-volume