Retail Sales Associate — Flexible Hours, Growth & Bonuses

Wild Bill's Tobacco; Okemos (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible schedule

Employee discounts

Career development

Merit increases

Spiffs

Recognition program

Job summary

Wild Bill’s Tobacco is seeking a part-time retail associate to deliver outstanding customer service and drive sales in our local store. The role emphasizes friendly engagement, product knowledge, and brand promotion to help customers find the right items and complete transactions efficiently.

The successful candidate will maintain a clean, well-stocked shopping environment, assist with inventory and opening/closing duties, and participate in store marketing efforts.

Qualifications

• Completion of high school or equivalent
• Must be at least 21 years old
• Experience in retail environments and customer service
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answers questions and resolves customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge in order to be the expert.
• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure a clean, well-stocked store for customers.
• Follow all Company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist in other tasks, duties, or projects as assigned by management.
• Open and close the store which includes locking doors and setting the alarm.
• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Must be able to twist, bend, squat, lift, and reach overhead.
• Must be able to lift up to 50 lbs.

Skills

Customer service

Sales orientation

Communication

Flexible schedule

Professional attitude

Teamwork

Education

High school diploma or equivalent

Job description

Wild Bill’s Tobacco is seeking a part-time retail associate to deliver outstanding customer service and drive sales in our local store. The role emphasizes friendly engagement, product knowledge, and brand promotion to help customers find the right items and complete transactions efficiently.

The successful candidate will maintain a clean, well-stocked shopping environment, assist with inventory and opening/closing duties, and participate in store marketing efforts.