Retail Sales Associate | Flexible Hours & Fun Culture

Five Below; Orlando (FL); On-site; USD 16,000 - 23,000; Part time

Job summary

Five Below is hiring part-time Sales Associates in Orlando to deliver outstanding customer service and drive sales in a fast-paced, energetic environment. You will be the face of the store, greeting customers, guiding them to products, and creating a fun shopping experience aligned with our brand.

Responsibilities include assisting multiple customers, promoting events and promotions, handling transactions at the register, restocking merchandise, and keeping the floor well organized.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Cashier operations

Stocking

Team collaboration

Problem solving

Education

High school age requirement

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is hiring part-time Sales Associates in Orlando to deliver outstanding customer service and drive sales in a fast-paced, energetic environment. You will be the face of the store, greeting customers, guiding them to products, and creating a fun shopping experience aligned with our brand.

Responsibilities include assisting multiple customers, promoting events and promotions, handling transactions at the register, restocking merchandise, and keeping the floor well organized.