Retail Sales Associate — Flexible Hours & Fun Culture

Five Below; Fairlawn (OH); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Health coverage

Employee discount

Job summary

Five Below is seeking a front-line team member to greet customers, understand needs, and guide them to products. You will promote events, assist with promotions, and contribute to a fun, fast-paced shopping experience.

The role requires strong communication, the ability to handle inquiries, and a willingness to learn through on-the-job training. Starting pay is competitive for an hourly retail position with potential for growth.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (cash registers, handheld/mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions politely and professionally.
• Use basic information-gathering skills to solve problems.
• Learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly and efficiently.
• Assess customer needs by sharing product knowledge and offering recommendations.
• Inform customers about events, promotions, and activities to drive sales.
• Address customer concerns and offer solutions, turning returns into exchanges when possible.
• Regularly inform management about merchandise restocking and customer feedback.
• Collaborate with the team to achieve store objectives and maintain a positive work environment.

Skills

Age 16+

Flexible schedule

Cash registers

Hand-held devices

Customer engagement

Tools

Cash registers

Hand-held devices

Job description

Five Below is seeking a front-line team member to greet customers, understand needs, and guide them to products. You will promote events, assist with promotions, and contribute to a fun, fast-paced shopping experience.

The role requires strong communication, the ability to handle inquiries, and a willingness to learn through on-the-job training. Starting pay is competitive for an hourly retail position with potential for growth.