Retail Sales Associate FLAGSHIP LOCATION WESTMINSTER - Bolsa Ave

iMobile; Westminster (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading wireless retailer as a Retail Sales Associate in Westminster. In this role, you will provide exceptional customer service, build meaningful connections, and thrive in a fast-paced environment. Opportunities for career advancement and competitive pay await you!

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises upon reaching milestones

Career advancement opportunities

Health benefits for full-time employees

Bonuses through sales incentives, contests, and rewards

Qualifications

• At least 6 months of customer service and/or sales experience, retail preferred.

Responsibilities

• Provide a best-in-class customer experience and build loyalty.
• Guide customers through their purchasing experience.
• Build relationships with employees across channels.

Skills

Customer Service

Sales

Communication

Education

High school diploma or GED

Job description

Join to apply for the Retail Sales Associate FLAGSHIP LOCATION WESTMINSTER - Bolsa Ave role at iMobile

5 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate FLAGSHIP LOCATION WESTMINSTER - Bolsa Ave role at iMobile

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Archer? If so, keep reading!

Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering customer needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where you will work with your team to develop skills and expertise in preparation for a promotion to Mobile Expert upon training completion.

What you'll do in your role

• Learn and build proficiency in customer service, providing a best-in-class customer experience and building loyalty by:
• Helping customers continue their shopping journey, whether online, through Customer Care, or in-store
• Exploring individual needs and demonstrating the latest technology in-store
• Side-by-side selling to find personalized solutions, including accessories and IoT devices
• Guiding customers through their purchasing experience with thoughtful questions and expert advice

Approach service and sales with patience, honesty, and empathy.

Become proficient in digital tools to demonstrate:

• Network coverage in the customer's neighborhood
• Benefits of plans and services for unlimited connectivity
• Our innovative approach to wireless devices and troubleshooting

Complete training on in-store experience, new skills, systems, and resources.

Build relationships with employees across channels, including:

• Owning the customer experience and resolving issues seamlessly
• Identifying and passing small business leads
• Developing strong peer relationships and accountability
• Providing a positive, fun customer experience

The ideal candidate will bring

• A strong desire to learn and build meaningful customer connections
• Confidence and drive to succeed in a fast-paced sales environment
• Willingness to learn and share best practices with peers and leaders
• Ability to balance customer service with performance goals
• At least 6 months of customer service and/or sales experience, retail preferred

What’s in it for you?

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises upon reaching milestones
• Career advancement opportunities
• Culture of care and excellence
• Health benefits for full-time employees
• Bonuses through sales incentives, contests, and rewards

What must-haves do you need?

• Be at least 18 years old
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs
• Reliable transportation
• Availability for full-time (40 hours) or part-time (20+ hours) work

Diversity & Inclusion is a core principle at Arch Telecom. We value diverse perspectives, backgrounds, and experiences to better serve our communities and enhance our workplace. We welcome everyone to our team. YOU BE YOU!

Apply now: www.archtelecom.net

Inquiries: [e-mail]