Retail Sales Associate FLAGSHIP LOCATION GALLERIA AT ROSEVILLE

Arch Telecom; Roseville (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading wireless retailer as a Retail Sales Associate at their flagship location in Roseville. In this role, you will provide exceptional customer service, assist customers with their needs, and contribute to a dynamic sales environment. Opportunities for advancement are available, making this a great starting point for your career in retail sales.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises upon reaching milestones

Career advancement opportunities

Health benefits for full-time employees

Monthly sales incentives, contests, and rewards

Qualifications

• At least 6 months of customer service or sales experience, retail preferred.

Responsibilities

• Provide excellent customer service, assisting customers online, via Customer Care, or in-store.
• Explore customer needs and demonstrate the latest technology.
• Guide customers through their purchasing experience.

Skills

Customer Service

Sales

Communication

Education

High school diploma or GED

Job description

Join to apply for the Retail Sales Associate FLAGSHIP LOCATION GALLERIA AT ROSEVILLE role at Arch Telecom

3 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate FLAGSHIP LOCATION GALLERIA AT ROSEVILLE role at Arch Telecom

Get AI-powered advice on this job and more exclusive features.

Job Description

We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an

Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our MAs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus. They build meaningful connections with customers by understanding their needs and recommending device and service solutions. This role is a learning position, with opportunities to advance to Mobile Expert after training.

What you'll do in your role

• Provide excellent customer service, assisting customers online, via Customer Care, or in-store.
• Explore customer needs and demonstrate the latest technology.
• Assist customers in finding personalized solutions, including accessories and IoT devices.
• Guide customers through their purchasing experience with questions, answers, and expertise.
• Approach service and sales with patience, honesty, and empathy.
• Use digital tools to demonstrate network coverage, plans, and troubleshooting.
• Complete training on store experience, systems, and resources.
• Collaborate with team members across channels to ensure a seamless customer experience and develop leads.

The Ideal Candidate Will Bring

• A desire to learn and build meaningful customer relationships.
• Confidence and drive to succeed in a sales environment.
• Willingness to learn and share best practices with peers and leaders.
• Ability to balance customer service with performance goals.
• At least 6 months of customer service or sales experience, retail preferred.

What’s in it for you?

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises upon reaching milestones
• Career advancement opportunities
• Health benefits for full-time employees
• Monthly sales incentives, contests, and rewards

Minimum Qualifications

• Be at least 18 years old
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs
• Reliable transportation
• Availability for full-time or part-time hours

We value diversity and inclusion, welcoming everyone to join our team. Apply now at www.archtelecom.net or contact us at [e-mail].