Retail Sales Associate: Fashion Expert & Customer Advocate

Lands' End, Inc.; Exton (PA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Lands' End, Inc. is seeking a Sales Associate at our Exton, PA store. You will deliver exceptional customer service, leverage product knowledge, and employ consultative selling to enhance the shopping experience and drive sales.

You will greet customers, assist with fitting rooms, process transactions, and help maintain store standards. Prior retail experience is preferred; high school diploma or equivalent is acceptable. Join a team focused on service excellence and fashion solutions.

Qualifications

• Proven ability to sell and upsell to customers.
• Clear verbal and written communication with customers and teammates.
• Ability to work in a fast-paced retail environment.
• Knowledge of Lands’ End products and fashion trends preferred.

Responsibilities

• Drive sales by using consultative selling to identify needs and suggest solutions.
• Provide exceptional customer service and greet customers.
• Process transactions accurately using POS/online system.
• Maintain product knowledge and visual standards on the sales floor.
• Assist with stock replenishment and store merchandising.

Skills

Excellent selling skills

Strong communication

Team orientation

Adaptability

Education

High school diploma or equivalent

Job description

Lands' End, Inc. is seeking a Sales Associate at our Exton, PA store. You will deliver exceptional customer service, leverage product knowledge, and employ consultative selling to enhance the shopping experience and drive sales.

You will greet customers, assist with fitting rooms, process transactions, and help maintain store standards. Prior retail experience is preferred; high school diploma or equivalent is acceptable. Join a team focused on service excellence and fashion solutions.