Retail Sales Associate ELMHURST - Queens Blvd

Imobile; New York (NY); On-site; USD 30,000 - 50,000; Part time

Job summary

A forward-thinking company is seeking passionate Retail Sales Associates to join their dynamic team. This role focuses on delivering exceptional customer service and creating meaningful connections with clients. As part of a thriving environment, you will have the opportunity to demonstrate the latest technology and provide tailored solutions to meet customer needs. With a commitment to employee growth, this position offers clear paths for advancement and a supportive atmosphere that values collaboration and performance. If you are ready to embark on a rewarding career in retail, this is the perfect opportunity for you.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive hourly pay and uncapped commissions

Automatic raises upon milestones

Career advancement opportunities

Health benefits for full-time employees

Monthly sales incentives, contests, rewards

Qualifications

• Minimum 6 months of customer service or sales experience, retail preferred.
• Strong desire to learn and connect with customers.

Responsibilities

• Provide best-in-class customer service and build loyalty.
• Sell personalized solutions, including accessories and IoT devices.

Skills

Customer Service

Sales

Communication Skills

Problem Solving

Education

High School Diploma or GED

Job description

Retail Sales Associate ELMHURST - Queens Blvd

Join to apply for the Retail Sales Associate ELMHURST - Queens Blvd role at iMobile.

About the Role

We're a national Wireless Preferred Retailer with 200+ stores across the U.S., providing superior service and the latest wireless technology since 1993. As a leader in wireless retail, we focus on delivering solutions and excellent customer service. Do you have what it takes to be an Archer? Keep reading!

Our Mobile Associates (MA) work as part of a team to bring the brand to life, embodying our core values. They act as brand ambassadors, creating energy and excitement around our products and services, thriving in a fast-paced environment where customer needs come first. They build meaningful connections, uncover customer needs, and educate on device and service solutions. This role is a learning position, with opportunities for promotion to Mobile Expert after training.

Responsibilities

1. Develop proficiency in customer service, providing a best-in-class experience and building loyalty by:

• Helping customers continue their shopping journey online, via Customer Care, or in-store.
• Exploring individual needs and demonstrating the latest technology.
• Selling personalized solutions, including accessories and IoT devices.
• Guiding customers through their purchase with thoughtful questions and expertise.

Approach service and sales with patience, honesty, and empathy.

Use digital tools to:

• Show coverage maps and LTE network benefits.
• Explain plans and services for unlimited connectivity.
• Perform device and account inspections, troubleshooting.

Complete training on store experience, systems, and resources.

Build relationships across channels, including:

• Owning the customer experience and resolving issues.
• Identifying and passing small business leads.
• Fostering team accountability and a positive environment.

Candidate Profile

• Strong desire to learn and connect with customers.
• Competitive drive and confidence in a sales environment.
• Willing to collaborate and share best practices.
• Ability to balance customer experience with performance goals.
• Minimum 6 months of customer service or sales experience, retail preferred.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay and uncapped commissions
• Automatic raises upon milestones
• Career advancement opportunities
• Health benefits for full-time employees
• Monthly sales incentives, contests, rewards, and more

Requirements

• At least 18 years old
• High school diploma or GED
• Ability to stand long periods and lift up to 25 lbs.
• Reliable transportation
• Availability for full-time (40 hrs) or part-time (20+ hrs) work

We value diversity and inclusion, welcoming everyone to our team. Apply at www.archtelecom.net or contact us at [e-mail].