Retail Sales Associate — Elevate Customer Experience

The TJX Companies, Inc.; Jonesboro (AR); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k) match

Health care

Paid holidays/vacation/sick

Life insurance

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Jonesboro, AR to deliver a highly satisfying customer experience while maintaining a clean, organized store.

You will engage customers, support loss prevention efforts, and contribute to a positive store culture with honesty and respect. Responsibilities include accurately processing sales, promoting credit/loyalty programs, stocking and merchandising, and participating in store recovery and safety initiatives.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Jonesboro, AR to deliver a highly satisfying customer experience while maintaining a clean, organized store.

You will engage customers, support loss prevention efforts, and contribute to a positive store culture with honesty and respect. Responsibilities include accurately processing sales, promoting credit/loyalty programs, stocking and merchandising, and participating in store recovery and safety initiatives.