Retail Sales Associate (Early Morning) - Sussex County Mall

Old Navy; Newton (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading retail brand as a Retail Sales Associate in Sussex County Mall. Engage with customers, promote loyalty programs, and provide exceptional service in a fast-paced environment. Enjoy a supportive culture with great benefits and a focus on inclusivity.

Benefits

50% merchandise discount

Competitive Paid Time Off

Volunteer hours support

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Qualifications

• Effective communication skills to interact with customers and team members.
• Customer-focused attitude to provide exceptional service.

Responsibilities

• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling techniques.
• Support various areas including sales floor, fitting rooms, and cash wrap.

Skills

Communication

Customer-focused

Problem-solving

Flexibility

Job description

Retail Sales Associate (Early Morning) - Sussex County Mall

Join us as a Retail Sales Associate (Early Morning) at Old Navy.

About Old Navy

At Old Navy, we challenge old-school industry rules. Since our first store opened in 1994 in San Francisco, our mission has been to democratize fashion and make shopping fun. We create high-quality, must-have fashion essentials for the whole family, fostering a community of playful personalities who thrive in a fast-paced environment. We value authenticity, inclusivity, and a family-like culture.

About The Role

As a Brand Associate, you will be a vital part of our team, bringing our brand to life through excellent customer service and product knowledge. You will engage with customers to foster loyalty, educate them about our products and loyalty programs, and collaborate with your team to deliver a seamless omni-channel shopping experience.

Responsibilities

1. Treat all customers and employees with respect and contribute to a positive work environment.
2. Promote loyalty by educating customers about our loyalty programs.
3. Engage with customers to drive sales using suggestive selling techniques.
4. Enhance the customer experience through all available channels.
5. Meet personal sales and service goals that contribute to store success.
6. Support various areas including sales floor, fitting rooms, cash wrap, and back of house.
7. Maintain a neat, clean, and organized work environment.
8. Handle customer interactions and resolve issues courteously and professionally.
9. Execute operational processes efficiently.

Qualifications

• Effective communication skills to interact with customers and team members.
• Customer-focused attitude to provide exceptional service.
• Passion for retail and ability to thrive in a fast-paced environment.
• Problem-solving skills and openness to feedback for continuous improvement.
• Flexible schedule, including holidays, evenings, overnights, and weekends.
• Ability to utilize retail technology and maneuver around the store environment, lifting up to 30 lbs.

Benefits

• 50% merchandise discount at Old Navy, Gap, Banana Republic, and Athleta; 30% at Outlet.
• Competitive Paid Time Off plans.
• Volunteer hours support.
• 401(k) plan with company matching up to 4%.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. We are proud of our awards and recognition for workplace equality.