Retail Sales Associate (Early Morning) - Mission Viejo Mall

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Brand Associate to connect with customers and enhance their shopping experience. In this part-time role, you will be responsible for providing excellent customer service and promoting brand loyalty. Your communication skills and retail passion will help you thrive in a fast-paced environment. If you enjoy problem-solving and are open to feedback, this position is perfect for you. Join a dynamic team that values respect and collaboration, and help deliver a best-in-class customer experience through an omni-channel approach.

Qualifications

• Good communicator with ability to interact effectively with customers.
• Customer-focused service provider delivering exceptional experiences.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Maintain a neat, clean, and organized work center.

Skills

Customer Service

Communication

Problem Solving

Retail Technology

Job description

Pay: Competitive

Location: Remote

Employment type: Part-Time

Job Description

• Req#: R189231

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

About the company

Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.