Retail Sales Associate (Early Morning) - Marketplace

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Join a leading specialty retailer as a Retail Sales Associate, where you will play a crucial role in delivering exceptional customer experiences. In this dynamic position, you will engage with customers, educate them about loyalty programs, and drive sales through suggestive selling. Your passion for retail and commitment to customer service will help foster brand loyalty and contribute to the store's success. This role offers the opportunity to thrive in a fast-paced environment while collaborating with a supportive team. If you are enthusiastic about retail and ready to make a difference, this position is perfect for you.

Qualifications

• Effective communicator with a passion for customer service.
• Flexible schedule availability including holidays and weekends.

Responsibilities

• Engage with customers to drive sales and enhance their experience.
• Support various store areas including sales floor and fitting rooms.
• Handle customer interactions and operational tasks efficiently.

Skills

Customer Service

Communication Skills

Sales Techniques

Retail Technology Proficiency

Problem Solving

Job description

Retail Sales Associate (Early Morning) - Marketplace

About the Role

As a Brand Associate, you play a vital role in our team by bringing our brand to life for customers. You are responsible for engaging with customers, providing excellent service to foster brand loyalty. Use your product knowledge to educate, inform, inspire, and assist customers with wardrobe choices. Collaborate with your leadership team to deliver an exceptional omni-channel customer experience.

What You'll Do

• Treat all customers and employees with respect, contributing to a positive work environment.
• Educate customers about our loyalty programs to promote brand loyalty.
• Engage with customers to drive sales through suggestive selling.
• Enhance the customer experience using all available omni-channel services.
• Meet personal sales goals that contribute to overall store success.
• Support various store areas including sales floor, fitting rooms, cash wrap, and back of house.
• Maintain a clean and organized workspace.
• Handle customer interactions, issues, and returns courteously and professionally.
• Execute operational tasks efficiently and accurately.

Who You Are

• Effective communicator, able to interact well with customers and team members.
• Customer-focused with a passion for delivering exceptional service both on and off the sales floor.
• Enthusiastic about retail and capable of thriving in a fast-paced environment.
• Problem solver committed to continuous improvement, open to feedback, and proactive in taking action.
• Flexible schedule availability, including holidays, evenings, overnights, and weekends.
• Proficient in retail technology.
• Physically able to move around the store, stockroom, and office, and lift up to 30 lbs.

About the Company

Gap Inc. is the largest specialty retailer in the United States and ranks third internationally, behind Inditex Group and H&M. As of September 2008, it employs approximately 135,000 people and operates 3,727 stores worldwide, with 2,406 in the U.S.