Retail Sales Associate (Early Morning) - Commons at Holmdel

Gap Inc.; Holmdel Township (NJ); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Brand Associate who will play a vital role in delivering exceptional customer experiences. In this dynamic position, you will engage with customers, promote loyalty programs, and drive sales through effective communication and suggestive selling techniques. You will thrive in a fast-paced retail environment, collaborating with your team to maintain a positive workspace while being accountable for personal and store goals. This role offers the opportunity to grow within a supportive team, ensuring customers receive the best service possible, making each shopping experience memorable and enjoyable.

Formación

• Strong communication skills to interact effectively with customers.
• Ability to work flexibly and adapt to business needs.

Responsabilidades

• Engage with customers to drive sales and enhance their experience.
• Support various store operations including sales floor and cash wrap.

Conocimientos

Customer Service

Communication Skills

Problem Solving

Retail Technology

Sales Techniques

Herramientas

Retail Technology

Descripción del empleo

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.