Retail Sales Associate — Discounts, Bonus & Wellness Perks

89th & Madison; Aurora (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Sick Day allowance

Employee Discounts

Wellness programs

Monthly Bonus incentives

Job summary

89th & Madison is seeking a Sales Associate to engage customers, drive sales, and maintain a welcoming store environment. You will guide customers to personalized looks, stock and tidy displays, and collaborate with teammates for a seamless shopping experience.

The role emphasizes building trust with customers, handling POS purchases, and achieving sales goals with flexibility for shifts including nights and weekends.

Qualifications

• Proven work experience as a Retail Sales Associate, Sales Representative, or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Basic Math skills.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts, which may include nights, weekends, and holidays.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Welcome customers to the store and answer their queries.
• Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.
• "Go the extra mile" to drive sales.
• Maintain in-stock and presentable condition assigned areas.
• Actively seek out customers in store.
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases.
• Cross sell products.
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Stock and process shipment as needed.

Skills

Retail sales experience

Customer service

Communication

Team collaboration

Flexible shifts

Basic math

English proficiency

Inventory procedures

Upselling

POS transactions

Tools

POS system

Job description

89th & Madison is seeking a Sales Associate to engage customers, drive sales, and maintain a welcoming store environment. You will guide customers to personalized looks, stock and tidy displays, and collaborate with teammates for a seamless shopping experience.

The role emphasizes building trust with customers, handling POS purchases, and achieving sales goals with flexibility for shifts including nights and weekends.