Retail Sales Associate Decatur, IL

Acquire4Hire; Decatur (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in Decatur is seeking a Retail Sales Associate to sell flooring products and ensure customer satisfaction. The role involves working closely with customers and team members to drive sales and maintain high standards of service. Ideal candidates will have strong communication skills and a focus on customer needs. This position offers the opportunity to grow in a supportive, family-friendly environment.

Qualifications

• High school diploma or equivalent required.
• Proficiency in Microsoft Office and ability to learn new programs.

Responsibilities

• Sell flooring products and services to customers.
• Service customer accounts and assure profitability.
• Communicate effectively and exceed customer expectations.

Skills

Communication

Customer Focus

Collaboration

Critical Thinking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

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Summary

Job Summary and Mission

The job of a retail sales associate is to sell flooring products and services to customers in the store, service customer accounts, and assure a desired level of profitability on each sale. The sales associate plays an important role in the productivity and profitability of the store. The sales associate reports directly to the sales manager and works with other sales associates to grow sales for the store.

About Us

Flooring America has been regarded as the premier flooring retailer in our surrounding communities since 2007. Being locally owned and operated, we are known in Decatur for our superior customer service and professional staff. We belong to the largest floor covering cooperative in the world that helps our company offer the very best flooring products in a modern showroom with only the most qualified installers.

We believe in maintaining a family-friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and seek an individual who will excel and prosper in a retail environment and become a valued member of our family for years to come.

Duties

Although not an all-inclusive list, the following are some of duties and expectations for this position:

• Effective Communication - Communicate efficiently by listening, speaking, and responding appropriately. Convey thoughts clearly through verbal and written communication.
• Customer Focus - Commit to actions that serve customers and benefit the business. Reach and exceed customer expectations.
• Driven Performance - Seek opportunities for improvement and help the business achieve top performance. Display energy and urgency.
• Collaboration - Work cooperatively with others. Support team success with positivity.
• Ethical Behavior - Demonstrate integrity and awareness of right and wrong.
• Critical Thinking - Use logical and systematic problem-solving to achieve results.

Requirements

Qualifications

The skills and abilities we're seeking include:

• High school diploma or equivalent.
• Understanding and communicating numerical data, calculating discounts, interest, commissions, percentages.
• Proficiency in Microsoft Office and ability to learn new programs.
• Planning, organization, and communication skills.
• Ability to manage emotions, maintain relationships, work in teams, and stay positive.

Benefits

Ask about benefits in the interview.

Application Instructions

Please provide:

• Response via this job board.
• Updated resume outlining your experience.
• A cover letter is appreciated.
• Salary history and/or requirements.

Do not send emails or personal deliveries to the store. These will not improve your chances or receive responses. Candidates meeting criteria will be contacted by email or phone.

Thank you for your interest. We are an Equal Opportunity Employer.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting