Retail Sales Associate / Customer Service/Receptionist

Elements Massage; Totowa (NJ); On-site; USD 30,000 - 40,000; Part time

Job summary

An established wellness studio seeks a vibrant and engaging individual to join their team as a part-time Retail Sales Associate. This role involves creating exceptional experiences for clients, promoting wellness programs, and following a proven sales process to enhance customer loyalty. With opportunities for commissions and bonuses, you'll thrive in a warm and professional environment dedicated to improving the lives of clients. Join a team focused on wellness and enjoy the benefits of a complimentary monthly massage, all while working in a challenging yet rewarding atmosphere. If you're passionate about customer service and sales, this is the perfect opportunity for you.

Benefits

Bonuses based on monthly conversion numbers

Complimentary monthly massage or facial

Competitive starting pay including hourly rate and incentives

Qualifications

• Prior retail sales and customer service experience preferred.
• Ability to follow a proven sales process and build customer loyalty.

Responsibilities

• Create exceptional experiences for clients and inform them about wellness programs.
• Follow the sales process to enroll clients into the membership plan.

Skills

Sales Process

Customer Service

Communication

Retail Sales Experience

Listening Skills

Tools

Computer Programs

Job description

Responsibilities

Elements Massage, located in Totowa, NJ, is looking for a bright, super outgoing, friendly individual to join our team as a part-time Retail Sales Associate / Customer Service/Receptionist.

Job Description

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.

Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.

Our Brand Promise

To better the lives of everyone we touch.

Responsibilities and Duties

• Must be flexible with availability and be able to work nights, some weekends, and possibly a morning or two. This is a part-time position and not a summer position. It takes at least 3 months for proper training.
• Create an exceptional massage experience for all clients every time they enter the studio.
• Inform all clients about the benefits of the Elements Wellness Program, a no-hassle membership plan.
• Follow our proven sales process to enroll clients into the Elements Wellness Program.
• Be the first and final face of hospitality, whether on the phone or in the studio.

Qualifications and Skills

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Must enjoy talking and, more importantly, love listening to all new clients, established clients, and prospective clients.
• Prior retail sales experience preferred; selling memberships or services in person to potential clients.
• Customer service experience in a spa-like or similar environment is preferred.
• Familiarity with modern office tools and systems; scheduling and payments are processed with easy-to-learn computer programs.
• Driven to create the best work environment for employees and the best experiences for clients.

Studio Specific Benefits

• Bonuses based on monthly conversion numbers.
• A complimentary monthly massage or facial at the studio.

In return, we will provide:

• The opportunity to be part of a team focused on the wellness of others to provide the best therapeutic massage in Totowa.
• A warm, professional, safe atmosphere.
• Training and proven processes to support your success.
• Variety in your work that is both challenging and rewarding.
• Competitive starting pay including hourly rate and incentives.
• Benefits include a free monthly massage.

Elements is a smoke-free work environment.

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