Retail Sales Associate | Customer Service & POS

U.S. Department of Veterans Affairs; Durham (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Veterans Canteen Service (VCS) at the Department of Veterans Affairs in Durham, NC seeks staff to assist customers, process sales, and maintain store standards. The role requires standing for long periods, light lifting, and familiarity with POS systems. A REAL ID is required; prior service-industry experience is preferred.

Benefits include stable employment and opportunities for growth. Join a mission-driven team serving Veterans and their families in a busy retail environment with emphasis on

Qualifications

• Current REAL ID is required to work at Veterans Canteen Service.
• Excellent customer service skills and basic math for transactions.
• Must be able to stand, walk, bend, and lift up to 40 pounds.

Responsibilities

• Assists customers in locating products and provides detailed information.
• Handles sales transactions using a cash register with accuracy.
• Restocks merchandise and ensures correct labeling for display.
• Maintains a clean and organized store environment for a pleasant shopping experience.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Communication

Tools

Point-of-sale systems

Retail software

Job description

Veterans Canteen Service (VCS) at the Department of Veterans Affairs in Durham, NC seeks staff to assist customers, process sales, and maintain store standards. The role requires standing for long periods, light lifting, and familiarity with POS systems. A REAL ID is required; prior service-industry experience is preferred.

Benefits include stable employment and opportunities for growth. Join a mission-driven team serving Veterans and their families in a busy retail environment with emphasis on