Retail Sales Associate — Customer Experience

U.S. Department of Veterans Affairs; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

The Veterans Canteen Service (VCS) within the Department of Veterans Affairs is hiring for a retail associate. This role focuses on helping customers locate products, answering questions, and ensuring a smooth shopping experience in a fast-paced environment.

You will handle sales transactions with a cash register, restock merchandise, label products, and maintain a clean, organized store. Excellence in customer service and basic math are essential, with familiarity using POS software a plus.

Qualifications

• Excellent customer service skills.
• Basic math skills for handling transactions.
• Familiarity with retail software and point-of-sale systems is a plus.

Responsibilities

• Assists customer in locating products & provides detailed information to enhance their shopping experience.
• Handles sales transactions efficiently using a cash register - ensuring accuracy & customer satisfaction.
• Restocks merchandise and ensures products are properly labeled for display.
• Maintains a clean & organized store environment - ensuring a pleasant & efficient shopping experience.
• Performs other duties as assigned.

Skills

Excellent customer service skills

Basic math skills

POS systems

Tools

POS software

Job description

The Veterans Canteen Service (VCS) within the Department of Veterans Affairs is hiring for a retail associate. This role focuses on helping customers locate products, answering questions, and ensuring a smooth shopping experience in a fast-paced environment.

You will handle sales transactions with a cash register, restock merchandise, label products, and maintain a clean, organized store. Excellence in customer service and basic math are essential, with familiarity using POS software a plus.