Retail Sales Associate: Customer Service & Merchandising

Goodwill Keystone Area; West Chester (Chester County); On-site; USD 16,000 - 23,000; Full time

Job summary

Goodwill Keystone Area in West Chester, PA is seeking a full-time Sales Associate to support daily store operations and deliver outstanding customer service. You will operate the cash register, process sales, and help maintain an inviting, organized sales floor that reflects the charity’s mission.

No formal education is required. POS experience is preferred. Candidates must be 18+ and ready to work flexible shifts, including evenings and weekends, in a supportive team environment.

Qualifications

• No formal education is required for this role.
• POS experience is preferred.
• Must be 18 years of age or older due to scheduling and state laws.

Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions accurately per policies.
• Organizes and rotates merchandise; maintains clean, visually appealing sales floor.
• Promotes Goodwill Keystone Area and its mission at all times.
• Participates in organizational programs and events as needed.
• Supports safety and communicates progress to the Customer Service Manager.

Skills

Customer service

Cash handling

Communication

Math skills

English proficiency

Appearance standards

Clothing sizing knowledge

Flexible schedule

Tools

POS system

Cash register

Job description

Goodwill Keystone Area in West Chester, PA is seeking a full-time Sales Associate to support daily store operations and deliver outstanding customer service. You will operate the cash register, process sales, and help maintain an inviting, organized sales floor that reflects the charity’s mission.

No formal education is required. POS experience is preferred. Candidates must be 18+ and ready to work flexible shifts, including evenings and weekends, in a supportive team environment.