Retail Sales Associate: Customer Service & Cash Handling

Dollar General Corporation; Shelby (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Sales Associate to be the first point of contact for customers and assist with locating items, ringing up purchases, stocking shelves, and maintaining store appearance to support profitability and customer satisfaction.

This role requires strong communication, cash-handling accuracy, and familiarity with planograms and safety policies in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Safety awareness

Planogram literacy

Cash handling

Basic math

Cash register

Merchandise stocking

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Sales Associate to be the first point of contact for customers and assist with locating items, ringing up purchases, stocking shelves, and maintaining store appearance to support profitability and customer satisfaction.

This role requires strong communication, cash-handling accuracy, and familiarity with planograms and safety policies in a fast-paced retail environment.