Retail Sales Associate - Customer Focus & Flexible Hours

The TJX Companies, Inc.; Westlake (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Cell phone discounts

Job summary

The TJX Companies, Inc. is seeking a retail associate for the Sierra store in Westlake, OH. You will deliver a high-quality customer experience, engage with shoppers, and maintain a clean, organized store environment in adherence with operational standards.

You’ll support merchandising, assist with returns, promote TJX credit and loyalty programs, and cooperate with team members to meet store goals. This role emphasizes teamwork, adaptability, and safety awareness in a diverse workplace.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Models established customer experience practices with customers and store team
• Rings customer purchases/returns and handles cash accurately
• Promotes credit and loyalty programs
• Maintains merchandising philosophy and follows procedures
• Prepares merchandise for sales floor per company standards
• Participates in store recovery and maintains clean, safe environment
• Supports shrink reduction efforts and safety practices
• Assists in other duties as assigned
• Maintains documentation and organization of the sales floor

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical endurance

Teamwork

Job description

The TJX Companies, Inc. is seeking a retail associate for the Sierra store in Westlake, OH. You will deliver a high-quality customer experience, engage with shoppers, and maintain a clean, organized store environment in adherence with operational standards.

You’ll support merchandising, assist with returns, promote TJX credit and loyalty programs, and cooperate with team members to meet store goals. This role emphasizes teamwork, adaptability, and safety awareness in a diverse workplace.